Privacy Notice

Privacy Policy
Questmonk.com and its affiliated companies respect your privacy rights and recognize the importance of protecting the Personal Information (as defined below) provided by you to us. This Privacy Policy describes how the Company collects, stores, and uses the Personal Information you provide to us through the Company's web sites and through telephone or e-mail communications you may have with us. This Privacy Policy also describes the choices available to you regarding the Company's use of the Personal Information you provide to us, and the actions you can take to access this information and request that the Company correct or delete it.


Consent
By using the Company's web sites, you acknowledge that you have read this Privacy Policy and you consent to the practices described herein with respect to the Company's collection, use and disclosure the Personal Information provided by you to us. This is the Company's entire and exclusive Privacy Policy and it supersedes any earlier version. We reserve the right to change this Privacy Policy in accordance with the terms herein at any time, which is why we encourage you to visit this page often, review this Privacy Policy frequently, and remain informed about any changes to it.If, after review, you still have questions about any portion of this Privacy Policy, please contact the Company using the contact information provided on the home page.


Information Collection and Use

Personal Information
-------------------------------------------------------------------------------------------------------------------------
"Personal Information" means information that can identify you as a specific individual, such as your name, address, phone number, e-mail address, or other contact information, whether at work or at home.
Promotions, Contests and Sweepstakes
-------------------------------------------------------------------------------------------------------------------------
From time-to-time, the Company may provide you the opportunity to participate in promotions, contests or sweepstakes on its web site(s). Such promotions, contests and sweepstakes will also be governed by the rules and regulations posted with such promotions, contests and sweepstakes. If you participate, you will be required to register with the Company, which will require you to provide certain Personal Information. Participation in these promotions, contests and sweepstakes is completely voluntary and you therefore have a choice whether or not to register and provide your Personal Information. The requested information typically includes contact information, such as name, shipping address, e-mail address, and telephone number. We will use this information to notify winners and award prizes. Additionally, during your registration process you may opt-in to receiving additional related communications from us. If you decide to opt-in, we will use the information provided to send you communications described throughout this Privacy Policy.
Other Information Collected
-------------------------------------------------------------------------------------------------------------------------
Some information may be collected automatically every time you visit the Company's web sites, such as cookies and computer information. In addition, information may be collected from other independent, third-party sources. We also collect information about which pages you visit within this site. This site visitation data is identified only by a unique URL.
Log Files
-------------------------------------------------------------------------------------------------------------------------
As is true of most web sites, the Company gathers certain information automatically and stores it in log files. This information includes internet protocol (IP) addresses, browser type, internet services provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. The Company uses this information to analyze trends, to screen for fraud, to administer the Company's sites, to track users' movements around the web sites and to gather demographic information about the Company's user base as a whole.
Information from Third Party Sources
-------------------------------------------------------------------------------------------------------------------------
To improve services and enhance personalization, the Company may periodically obtain information about you from other independent third party sources and add it to our account information. For example, when you visit a site on which the Company advertises, and click through such advertisement, the Company may place cookies on your computer.
Use of Information
Verification, Billing, and Order Status
-------------------------------------------------------------------------------------------------------------------------
The Company collects Personal Information to verify the accuracy of your name, billing address, shipping address, credit card number, and credit card expiration date provided, to screen for fraud, to bill you for products and services purchased and to pay you for products and services sold. The Company uses your e-mail address(es) to contact you regarding the status of your order when necessary and to send you a Receipt Purchase/Sale Confirmation and Order Shipping Notification.
Special Offers and Updates
-------------------------------------------------------------------------------------------------------------------------
The Company collects information about which sections of its web site you visit most often, so that it can send you our newsletter and information about relevant offers, promotions, contests, and sweepstakes which may interest you.
Accordingly, the Company will occasionally send you information on products, services, special deals, promotions and sweepstakes.
Service-related Announcements
-------------------------------------------------------------------------------------------------------------------------
The Company may, but is not obligated, to send you strictly service-related announcements or rare occasions when it is necessary to do so. For example, if our service is temporarily suspended for maintenance, we might send you an e-mail.
Generally, you may not opt-out of these communications since they are not promotional in nature. If you do not wish to receive them, you may have the option to deactivate your account.
Customer Service
-------------------------------------------------------------------------------------------------------------------------
We will communicate with you in response to your inquiries, to provide the products and services you request, and to manage your account. We will communicate with you by e-mail, live chat or telephone, in accordance with your wishes.
On all Company web sites that collect Personal Information, we specifically describe what information is required in order to provide you with the product, service, or feature you have requested.
We collect Personal Information when you contact us, when you register with us, when you use our products and services, when you submit an order with us, when you visit our web sites or the web sites of certain of the Company's partners, and when you enter promotions and sweepstakes.
Registration
-------------------------------------------------------------------------------------------------------------------------
When you register with us on this site, you first complete the on-line registration form, which requires you to create a username and password. During registration, you are also required to provide Personal Information, which may include name, billing address, shipping address, telephone number, e-mail address, credit card number, and credit card expiration date. We use this information so that we may contact you about the services and products on the site(s) in which you have expressed interest or requested and to facilitate the completion of an order.